Important notice regarding the sailing

Face masks

  • All passengers must wear a face mask at check-in and when boarding and leaving MS Norröna. This applies to both passengers on foot and passengers with a vehicle.
  • We recommend all passengers to wear a face mask, while onboard the ship.
  • Passengers do not need to wear a face mask in their own cabin and when it is possible to sit at a physical distance or when possible to keep a distance on the ship’s outdoor areas.
  • Crew with contact to the passengers will wear face masks, if they are not protected by plexiglass screens.

Traveling to the Faroe Islands
From the 27th of June Denmark will open the borders for more countries in the EU and Schengen. See here for details and updates um.dk

Traveling from Denmark to the Faroe Islands
Covid-19 test before departure
All people travelling to the Faroe Islands must be tested for Covid-19. The testing of passengers traveling with Smyril Line to the Faroe Islands will take place on the harbour area in Hirtshals. Travelers with a car will be tested after check-in. Passengers on foot will be tested in the terminal. It is not necessary to order a test. From the 27th of June and until the 30th of September the test is free of charge. From the 1st of October the test will cost 390 DKK per person. Children younger than 12 do not need to be tested. The test results will be sent directly to Smyril Line and will be ready during the crossing. Only passengers that are tested positive will be contacted about the test result.

Follow-up test six days after arrival
Furthermore, all travellers staying in the Faroe Islands for more than 6 days, should get a follow-up test six days after arrival. You will find further information about the follow-up test on corona.fo

Traveling from Iceland to the Faroe Islands
From the 27th of June the Faroese authorities demand that all passengers traveling to the Faroe Islands must be tested for Covid-19. Passengers will be tested on board. The test is free of charge until the 30th of September. The cost for the test after the 30th of September will be 390 DKK. Children under the age of 12 will not be tested.

When traveling from Iceland to the Faroe Islands passengers will get the Covid-19 test result some hours after arrival in the Faroe Islands. Only passengers that are tested positive will get information about the test result. If the test is negative, you will not be contacted.

Traveling from Denmark to Iceland
Covid-19 test before departure
All nationalities will be tested for COVID-19 in Denmark/Hirtshals before boarding MS Norröna, due to the stopover in the Faroe Islands on the way to Iceland on Mondays. This test is free of charge until the 1st of October 2020. 

All passengers traveling to Iceland do also need a test upon arrival in Seyðisfjørður. Further information regarding testing, registration and payment is to be found here: covid.is/english

Follow-up test in Iceland after 5-6 days
As of 19 August all arriving passengers must also do another test 5-6 days later to minimize the risk of a false negative causing infection to spread in the community. Also certain rules reg. quarantine apply. Read more

Stop over in the Faroe Islands on the way to Iceland
All passangers traveling to Iceland do need a test upon arrival in Seyðisfjørður. Further information regarding testing, registration and payment is to be found here: covid.is/english

Stop over in the Faroe Islands on the way back from Iceland
All passangers traveling to the Faroe Islands on their way back to Denmark, will be tested on-board Norröna. The price for the test is DKK 390 and has to be paid in the reception on-board Norröna.

Covid 19 information

The situation regarding the Coronavirus “COVID-19” has our full attention and we prioritize the safety of our customers and employees very high. We are monitoring updates and guidance from relevant authorities and health organisations in the countries where we operate very closely.

To ensure the safety of our passengers and crew we are taking precautionary measures to prevent the spread of the Coronavirus onboard Norröna. 

- Information posters focused on hygienic measures to prevent the spread of the virus based on the World Health Organisation guidelines.

- Increased the frequency of preventive cleaning and disinfection of “Hand Contact Point Hotspots” such as door handles, access touch pads and telephones.

- Increased possibilities for hand wash and disinfection placed in public areas to ensure good hand hygiene.

- Staff is instructed to stay at home if they experience any of the Covid-19 symtoms. Or if they within the last 14 days, before symptoms occurred, stayed in areas* that are affected with a widespread transmission of Covid-19.

- If a passenger arrives at the ship and shows symptoms of Coronavirus or have a fever, then they will be refused boarding.

In advance of any journey, we encourage all travellers to follow latest guidance from the national health authorities.

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